Consents & Liaison Officer
At Dalcour Maclaren we are different – we challenge the norm.
Every day we deliver the future by playing our part in building sustainable and improved infrastructure across the UK and beyond. We provide a full range of services across the Power, Water, Telecoms and Transport sectors, and have grown year on year to become one of the leaders in the infrastructure and utility sectors. Our winning formula for success is to focus on the fantastic people within our team whom we value, trust, develop and empower.
We are seeking a Consents & Liaison Officer with outstanding communication skills to deliver specialist advice and services to a high standard to our utilities and infrastructure clients. Consents & Liaison Officers are key team leaders who contribute to the delivery of our company business plan goals whilst engendering a positive attitude within the workplace.
As a Consents & Liaison Officer you will:
- manage liaison activities with clients, contractors, landowners, farmers, occupiers and other stakeholders in support of client objectives. Activities likely to include arranging access to private land, serving notices, obtain agreements/consents, evidencing condition of land before entry, advise and agree reinstatement of land and deal with agricultural loss claims
- ensure the team proactively engages with landowners and occupiers on site as required, showing empathy and employing tact, diplomacy and negotiating skills to meet objectives whilst maintaining positive relationships and projecting a professional image of the client and DM
- work closely with the project team(s), often operating from project/client (site) offices
- ensure all parties are kept updated and report on requirements by working closely with key stakeholders and their subcontractors, providing client updates through IT systems and meetings
- ensure good record keeping in the team, including meeting notes and comprehensive file updates and records of activities to monitor and review progress, provide regular client updates and ensure accurate billing
- support the development of graduates and other future talent employees in own area of responsibility and provide constructive line management to own direct reports, engaging in regular progress review and feedback meetings and delegating tasks effectively
- provide the wider sector team with ad hoc assistance on other projects and schemes and support team and wider business development, reinforce company protocols and processes, assist in identifying areas of new work and look for opportunities to cross-sell wider company services
- participate in and support company groups, initiatives, events and social activities and embrace DM’s values, engendering a positive attitude within the workplace
- maintain and improve own knowledge and skills via company run and wider CPD
The successful candidate will:
- understand and demonstrate what excellent customer service looks like
- be commercially focused and keen to use innovation and technology to deliver efficiencies
- possess a willingness to challenge the norm
- have excellent communication skills
- have sound knowledge of agriculture and rural affairs
- be self-motivated and organised
- have a full UK driving licence
- be a great team player and have a can-do attitude
Alongside a competitive salary, we offer:
- annual performance bonus scheme
- 25 days annual leave plus 1 day to celebrate your birthday
- private healthcare (through Vitality Health)
- life insurance (4x Salary)
- 26 Weeks paid Maternity Leave
- 2 Weeks paid Paternity Leave
- electric vehicle purchase (provided by Octopus Electric Vehicles)
- professional development – paid study leave
- military service paid leave (7.5 days per year)
- flexible working through our ‘Flexible Advantage’ supporting working families & your work/life balance
- free on-site parking
- subsidised gym membership and other Vitality Member discounts
- charity support – volunteering your time encouraged
- cycle to work scheme
Dalcour Maclaren are an equal opportunities employer.
