Read our ESG Impact Report
Our full 2025-26 ESG Impact Report is available to view online here.
Social
We’re building a thriving ONETEAM culture that people chase, not just choose.
Our culture is rooted in the principle of ONETEAM. While we've grown to a 600-strong workforce over the past 20 years, we've worked hard to maintain this founding principle of collaboration, communication and knowledge sharing. We call this the DM Way: the way we operate, deliver and turn up every day.
The strong workplace culture we've nurtured is reflected in our excellent eNPS score of +50 (Autumn 2024), our low employee turnover rate of 10%, and a ‘Gold’ certification from the 5% Club, which recognises the UK’s leading employers of apprentices and graduates. We constantly strive to bring tangible benefit to our employees, clients, suppliers and communities.
We focus on happiness as well as engagement as a metric for measuring the success of our workplace culture, and the results speak for themselves. 91% of our team agree that Dalcour Maclaren is a great place to work.
Aaron McKenzie
Chief People Officer
Social areas of focus
Equity:
We’re committed to:
- Closing our Mean Gender Pay Gap for Salary by 2030
- Carrying out periodic pay equity audits
- Completing talent and succession planning
- Ensuring that unbiased hiring practices are in place
Happiness and engagement:
Our thriving culture is reflected by our eNPS score of 50 in Autumn 2024, rated ‘excellent’, but our aim now is to achieve a score of 80 (rated 'world-class'), by:
- Continuing to assess happiness, with a focus on:
- Reviewing career growth opportunities
- Foregrounding psychological safety
- Cultivating positive relationships at work
- Continuing to champion wellbeing initiatives through the DM Way
- Recognising achievement through Cheers for Peers and shoutouts in our company-wide Monday Morning Meeting
Social engagement:
Every other year, Dalcour Maclaren chooses a charity to support as part of its commitment to ESG, CSR and community engagement. In 2025 and 2026, our charity is Brain Tumour Research.
At the heart of our culture and our values is our belief in a ONETEAM ethos. We believe getting involved as a team in charity events strengthens us as a company.
What is the DM Way?
The purpose of DM Way is to foster a ONETEAM community that is open and accessible to all of our employees, transcending role, level or discipline within the business.
There are 6 key projects that DM Way delivers:
- Employee survey twice a year to measure engagement and happiness
- Quarterly engagement/awareness campaigns on topics such as Belonging and Inclusion, Innovation and Technology Awareness and Finance 101
- Health and fitness to encourage healthy practices, including walking meetings and office yoga
- Quarterly events such as the summer DM Conference, Christmas party and outward-bound days
- Charity partnership, including fundraising and volunteering
- Hobby and interest groups such as craft club, running club and barbecuing club to encourage relationship building across teams, offices and seniority levels
Our other ESG standards
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Environmental
Learn moreWe are targeting Net Zero by 2030 and driving down our operational impacts across travel, energy and waste.
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Governance
Learn moreWe lead with integrity, not bureaucracy. Our governance is bold, transparent and designed to earn trust - every decision, every time.
Compliance specialist
If you have any ESG questions, get in touch
Compliance
MSc
Matt Plato
Compliance ManagerMatt manages our five ISO certified management systems including environmental and energy, to help drive DM towards Net Zero.